Organisational Excellence Awards - Criteria Information

Presented for the delivery of IT excellence and customer satisfaction.

We are looking to recognise the organisations that have demonstrated excellence in their industry during the past 12 months. The awards seek to reward organisations who have contributed to the development and deployment of innovative IT systems that improve business operations or enhance public services. Entries can be submitted by IT vendors nominating their customers or themselves, from companies/public bodies or individuals wishing to recognise their own organisations' efforts.

The awards in this category will be judged against four key criteria:

• Professionalism: Consistently meeting or exceeding challenging objectives to ensure the successful use of IT and demonstrating a quality approach through organisational values and working practices.

• Excellence: Evidence of meeting or exceeding the requirements and expectations of internal and/or external customers - whether "customers" means clients, end-users or employees.

• Innovation: Used innovative approaches or technologies to enhance the organisation.

• Measurable success: Able to demonstrate quantifiable performance improvements for the organisation through the achievement of key objectives and successful delivery of IT systems.

Entrants should provide:

A maximum 500-word explanation for how they meet each of the four criteria, plus a maximum 250-word summary of why they believe they should win this award.

Each entry, therefore, requires:

• Organisational overview (80 words), which can be used for PR purposes
• Four sections detailing achievements against each of the four criteria above (up to 500 words each)
• A summary statement (up to 250 words)

All sections of the form must be completed

Categories

• IT Department of the Year

Awarded to the company or public body that demonstrates how the development or implementation of its IT strategy has helped to meet objectives, achieve greater competitiveness or improve public services during the past 12 months. The winning organisation will show how IT is fundamental to achieving business goals.

• Best use of Cloud Services

Awarded to the company or public body that can demonstrate a significant adoption of cloud based technologies which have helped it to meet its objectives, achieve greater competitiveness or improved public services during the past 12 months.

• Major VAR of the Year

Awarded to recognise excellence in the provision of IT systems, the winner will be a supplier of hardware, software and/or IT services that has achieved significant business success in the past 12 months, and can demonstrate high levels of customer satisfaction and business benefits from the users of its products and services.

• Small Supplier or VAR of the year
  

Awarded to recognise excellence in the provision of IT systems by a small or startup technology firm with fewer than 100 employees, the winner will be a supplier of hardware, software and/or IT services that has achieved significant business success in the past 12 months, and can demonstrate high levels of customer satisfaction and business benefits from the users of its products and services.

• IT Employer of the Year

Awarded to the organisation that provides the best employment and career opportunities for IT professionals. The winner will be an organisation that its IT employees view as a great place to work; that values the role of IT and the professionalism of the staff that provide and support it, offering career and skills development, reward and recognition for personal achievement and industry-leading employment benefits.

• IT Project Team of the Year

Awarded to an outstanding project team that has implemented an end-user project that has been exceptionally well-managed. The winning team will demonstrate against the four criteria how well the project has been run and what lessons have been learnt, how customer expectations have been surpassed, innovation introduced by the project and measurable outcomes for the project.